Our Mission Statement
Fast – Efficient – Satisfaction
Our customer guarantee
Cajun Air is a company that gives top quality customer service to all of our customers. Whether they are a large corporation with multiple locations or a small business owner, we want all of our customers to know that they are important to us.
The customer will be treated with total respect in a professional manner.
Cajun Air was built on the premise of always doing the right thing. We have an attitude of doing” whatever” it takes to complete the job professionally the first time. We look out for the best interest of the customer at all times. Cajun Air will recommend the best and most efficient response to the customer’s repair needs.
Cajun Air is only as strong as its technicians. That is why we maintain proficient knowledgeable service men and encourage continuous education.
Included in our standards is a requirement that all technicians are NATE certified and universal EPA certified. As the HVAC field grows more into the future with technology, we will strive to do the same. We provide digital pictures of jobs, e-mail service invoices, and digital quotes. These services provide our customers with faster access to see what course of action is needed at the location. This service allows our customers to have faster communication with corporate, less downtime, and quicker approvals.
We appreciate you taking the time to consider Cajun Air, and hope to continue a fortunate business acquaintance. Thank you again for your time, and please call if you have questions.